Return Policy

WE SURE HOPE YOU LOVE YOUR ORDER, BUT IF YOU AREN'T COMPLETELY SATISFIED WE CAN HELP!

Returns can be accepted from the Apricot Lane Duluth website only, and should be returned to the address listed on your invoice.

All clearance items, jewelry, seasonal, and intimate apparel items are as is and final sale.  Please call us if you have questions about these items before purchasing as we cannot take them back once they are purchased.

All returns must be received within 14 days of the shipping date for a full refund.

Refunds must be made to the credit card used for the original order.

Items must be unworn, unwashed, and in original condition.

Tags must be attached.

Original packing slip must accompany the return.

We reserve the right to refuse or give partial refunds based on the condition of the item. 

All returns are processed via our website within 2-3 business days. You will receive an email once the return is processed.  Refunds often take 5-7 business days beyond that to show up on your account (based on bank.)

If you'd like to exchange please make a note of it on your invoice.  We will contact you if we need additional information.

Buyer pays return shipping as well as shipping of the exchange item.

Returns can be brought to the store address listed on your invoice.  Stores are drop off sites, only, as a courtesy to our guests to save them the cost of shipping. Refunds will not be made in store, but via our website.  

From time to time, a damage or flaw in an item gets by us as we inspect our garments. If you experience this, please take a photo of the damage/flaw and email us immediately at duluth@apricotlaneusa.com and we will get back to you within 2 business days.  (Does not apply to clearance items.  Please call us if you have questions about clearance items before purchasing as we cannot take them back once they are purchased.)

Email us at: duluth@apricotlaneusa.com questions.

 

 

We hope you love everything you purchase from us, but just in case you change your mind, here are some simple rules about our returns:

Online Orders

•  Any returns made can be returned up until 7 days after the purchase date for a refund. (the first day of the return window starts the day tracking shows delivered status) 
• Due to limited items and sizing no exchanges can be made
• Items must be unworn, with tags attached. We reserve the right to refuse refunds based on the condition of the item. Please note you may need to provide photo if item comes damaged. 
• Shipping and handling fee's are non refundable 
• Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. 
• Please contact the store to initiate return. Sales associate will need to provide you a return authorization number via email to include in your return package. 
• All clearance, intimate apparel, bodysuits, swim wear, pre-orders and accessories, jewelry are final sale.
• Please note: gift cards from our brick & mortar store do not work on the website and website gift cards do not work in our brick & mortar store!

IN STORE RETURN POLICY 

IF PURCHASED MADE IN THE STORE

• Returns are gladly accepted within 14 days with receipt and original tags, in original condition.We reserve the right to refuse refunds based on the condition of the item. 
• Refunds will be in the original form of payment or for an exchange 
• All pre-orders, clearance, accessories, intimates, and special occasion apparel items are final sale. 
• Sorry no returns will be given without a valid proof of purchase 

PLEASE CALL OR STOP BY THE STORE FOR ALL RETURNS

 (218) 722-3200

Apricot Lane Boutique 

629 W Central Entrance

Duluth, MN  55811